Privacy Policy

At Laptop Luxe, situated in Jammu and Kashmir, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how Laptop Luxe and Laptop Luxe I.T Services (“we,” “our,” or “us”) collect, use, maintain, and disclose information gathered from users (“you” or “your”) of our websites, Laptop Luxe and Laptop Luxe I.T Services.

1. Information We Collect

We may collect personal identification information from Users in various ways, including when Users visit our website, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or engage in other activities on our site. Users may be asked for their name, email address, mailing address, phone number, and payment details. We will collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain site-related activities.

Additionally, we collect:

  • Technical Information: IP address, browser type, operating system, and website usage data to enhance user experience.

  • Communication Data: Emails, chats, or phone call records when you interact with our support team.

2. How We Use Your Information

The information we collect from you may be used in the following ways:

  • To process transactions: We use the information you provide when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To improve customer service: Your information helps us to respond more effectively to your customer service requests and support needs.

  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website.

  • To send periodic emails: We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

3. Data Protection & Security

We implement strict security measures to protect your personal data:

  • Encryption of sensitive data during transactions.

  • Restricted access to personal information for authorized personnel only.

  • Regular monitoring and security updates to prevent unauthorized access.

4. Sharing of Information

We do not sell, trade, or rent Users’ personal information. However, we may share your data with:

  • Service Providers & Partners: To fulfill orders, process payments, and improve our services.

  • Legal Authorities: If required by law or to prevent fraudulent activities.

5. Cookies & Tracking Technologies

Our websites use cookies to enhance browsing experience. Cookies help in:

  • Remembering user preferences and login details.

  • Analyzing site traffic and improving functionality.

  • Customizing marketing efforts.

You can manage cookie preferences through your browser settings.

6. Your Rights & Choices

As a user, you have the right to:

  • Access, modify, or delete your personal data.

  • Opt out of marketing communications.

  • Request information on how your data is being used.

To exercise these rights, contact us at support@laptopluxe.in 

7. Third-Party Links

Our websites may contain links to external sites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before sharing any personal information.

8. Updates to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please reach out to us:

 

We value your trust and are dedicated to safeguarding your privacy!

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